Last updated August 2024
How do you ship your orders?
The shipping courier varies depending on the shipping location. TITAN22.COM’s fulfillment partner, Etaily, uses a variety of couriers namely LBC, Ninjavan, J&T, and XDE.
Where do you ship your items to?
TITAN22.COM can ship almost anywhere nationwide via different couriers.
International shipping is temporarily unavailable starting August 2, 2021 until further notice.
What are your shipping rates?
Shipping rates vary depending on the number of items as well as the shipping location. Shipping cost can be seen upon checkout.
How long will it take for my order to arrive?
The shipping time for an order depends on the shipping address and the items ordered. Generally, if the shipping location is within Metro Manila it will arrive within 5-7 business days and for provincial orders, 7-20 business days.
How do I track my order?
A tracking number will be provided via email or SMS once the order has been dispatched to the courier. You can input your tracking number here for more information.
What is the difference between the Actual Weight and Volumetric Weight in the Shipping Options section?
Actual Weight is the real weight of the product, it is the weight that appears when the product is placed on a weighing scale.
Volumetric Weight is the weight of the product with its dimensions considered in a certain calculation. A certain product may be very light to carry but is a bit bulky, or a certain product may be very small but is very heavy.
The Actual Weight and the Volumetric Weight is used to calculate the cost of shipping. The higher value of the two is taken and is used in the shipping calculation.
Do you offer free shipping?
Orders amounting to a total of PHP 7,000 or more qualify for free shipping nationwide.